Weekly performance monitoring: Veolia


Following a formal request from Cllr Anthony Fairclough in August 2018, Merton Council allowed the publication of the "Veolia performance dashboards" from 3 September, a set of weekly statistics that show the performance of Merton's waste collection and street cleaning contractor.

We have been asked to make the following information clear:

"This weekly information is a snapshot of customer reports and inspections and may differ from Monthly performance reports and contractual Service Performance Indicators which are reported on elsewhere. The purpose of this report is to provide a more frequent ‘barometer’ of performance and perceptions."

Weekly performance statistics


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